About Us

Our Plan for Success

Water Works was founded in Colorado Springs in 1980 with a dedication to quality, speed and service that continues to this day. We are constantly being told that Water Works is the number one full-service car wash in Colorado Springs and that is reputation we work at daily to maintain by focusing on three things:

1. Customer Guarantees

Our belief that the customer is our boss, quality is our work and value for the money is our goal. We back this up with our Four-Part guarantee:

  • Quality Guarantee - If a customer is not completely satisfied with any service the service is free.
  • Speed Guarantee - Vehicles will be washed in 20 minutes or the wash is free.
  • Weather Guarantee - If it rains or snows within 72 hours we’ll re-wash it for free.
  • 72 Hour Unconditional Guarantee - iIf your car isn’t “Water Works Clean” for any reason within 72 hours of your paid wash, we’ll re-wash it for free! No questions asked.
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2. Employees

Our Employees Make The Difference and they are our most important resource, always have been, always will be. Some of our staff have been with us from the beginning. Our General Manager, Human Resources Manager, Office Manager and Equipment Manager collectively have over 80 years of experience. The three managers at each store average over 25 years of experience. These people are committed to carrying out our mission statement, which is “to profit from a culture based on a customer oriented company dedicated to quality service through the training of our associates.” “We’ll Do It Guaranteed” is an attitude our employees make happen.

3. You and Your Ideas

We exist to serve you, our customers, to meet your needs and to find new ways to improve your automotive experience. And interestingly, you are the source of many of our best service offerings as your ideas led to:

  • Our legendary detailing service in 20-minutes
  • Chipped windshield repair
  • Rustproof blasting and hot polymer sealers
  • Bad weather guarantee
  • VIP cards and Wash Book discounts
  • 5-minute, $7 Express wash

You’re the important part of the story. You’re the ones who made us number one, and we look forward to seeing you turn into our drive! And if we ever displease you in any way, we want to know about it.

So, dear drivers of Colorado Springs, Water Works would like to take this opportunity to thank you all from the bottom of our hearts! You really are number one!

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