Frequently Asked Questions...

Washing Your Car

Does it really help a car's value to keep its finish looking new?
In a word.. .yes! When we put that question to the used car managers of large auto dealerships, they said that they often have two identical cars on the lot, both the same year and model with the same equipment. Even though they were mechanically the same, the finish of one looked as if it were just off the showroom floor. The second was noticeably rusted, dull and spotty. The difference in price? $1,000! Appearance is the first thing people look at in a used car. If a car's appearance turns the buyer off, no amount of persuasion can get them to even get in and start the engine. The moral of the story? Proper care of a car's appearance is an investment that will definitely pay off at trade-in time!

Our Detail Process

How long does it take to do your detail services?
Most can be completed in about an hour after the wash. Our Complete Details take up to four hours because of the intensity of the service. Our Detail Service Menu has the time for each of the services. Our Detail Manager will contact you to give you an approximate time if you purchased more than one service.

Our Wash Process

Why are cars taken out of order?
There are many possible reasons for cars being processed out of order, but the reason we do this is to provide an efficient way to service everyone's vehicle quickly when it is ready to go on the conveyor. Remember, we have to get every car clean no matter how long it takes. Some take longer than others and are taken out of sequence. If your car happens to be behind one of these, you will be delayed. We wish there was a way to service cars as they arrive, but we know from experience that service would be a lot slower for everyone.


How can you guarantee the weather and your service for 72 hours?
By being all-powerful and having Mother Nature on our payroll! We absolutely guarantee that it won't rain or snow the day you get your car washed or we will wash your car again for free within three days. In fact we have a 72-hour unconditional gurantee.  If your car isn't "Water Works Clean" for any reason, we'll wash it for free!  No questions asked.  The reason we do this is simple: It truly is important to keep your car's surface clean and we want to help you with that effort - even if it means we have to take a few on the chin. So, any day you toss an umbrella into the car is an especially good day to come see us. A clean car really is a happy car, and a happy customer with a free carwash makes the crew at Water Works happy too. So check the forecast and plan your next visit right now!